Shipping destinations
Gems 4 Her currently ships within the United States only. International shipping is not available at launch.
Shipping cost
Standard shipping is free on all US orders.
Processing time
Orders are typically processed within 1–2 business days. Orders placed on weekends or US holidays begin processing on the next business day. Processing times may be longer during high-volume periods, and we will notify you if a significant delay affects your order.
Estimated delivery
After processing, standard delivery is estimated to take 3–7 business days. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Tracking
Tracking information will be emailed when your order ships. Please allow time for the carrier to activate the tracking link.
Shipping addresses
Customers are responsible for providing a complete and accurate shipping address. Contact us at gems4her12@gmail.com as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has entered fulfillment or shipped.
Delayed or lost packages
If tracking has not updated or your package appears delayed or lost, contact us at gems4her12@gmail.com. Gems 4 Her will assist you in working with the carrier and will evaluate available solutions based on the circumstances.
Damaged or incorrect deliveries
If your order arrives damaged, defective, or incorrect, contact us promptly at gems4her12@gmail.com. We will provide instructions and handle the issue in accordance with our return and refund policy.